This policy explains how SILOG HANDLING & LOGISTICS LTD ("Shilog", "we") collects, uses, retains and shares information in the Shilog driver app (the "App"). The App is an internal work tool for drivers who carry out vehicle-transport missions for Shilog and its customers. Using the App requires an account created by a Shilog administrator; there is no self-service sign-up.
SILOG HANDLING & LOGISTICS LTD, company no. 51-3821157, Hahortim 8, Holon, Israel.
Privacy contact, access, correction and deletion requests:
info@shilog.co.il · +972 3-527-7777.
| Category | What is actually collected | Purpose |
|---|---|---|
| Account data | Full name, email address, phone number, role (driver / area manager). Created by an administrator, not by you. | Authentication, assigning missions to you, operational contact. |
| Precise location, including in the background | Latitude, longitude and travel speed, approximately every 2 minutes during an active mission and every 5 minutes while you are signed in without an active mission. Collection continues when the app is closed or not in use. | Showing your position on the dispatcher's live map in real time, computing the route and ETA of an active vehicle-transport mission, and assigning the next mission to the nearest driver. |
| Photos | Vehicle photos you take with the device camera (or select from your photo library) for the transportation form: four vehicle angles plus the dashboard, and in some cases a supporting document (vehicle licence / test-failure form). Photos may include the vehicle's licence plate. | Documenting the vehicle's condition at handover and at delivery — the basis of the signed transportation form. |
| Content you create | Digital signatures (yours and the person handing over or receiving the vehicle), damage markers on a vehicle diagram, free-text notes, and the recipient's name and phone number that you enter on the form. | Producing the signed transportation form as an operational and legal record. |
| Push identifier | Your device's push-notification token. | Notifying you of a new mission, a re-assignment or a cancellation. |
| Activity log | A record of actions you take (mission status changes, form submission, document upload) with a timestamp and your user ID. | Operations, dispute resolution, business record-keeping. |
What we do not collect: no contacts, calendar, microphone, browsing history, advertising identifiers or usage analytics. The App contains no advertising, no third-party analytics SDKs and no marketing trackers. We do not sell personal information to anyone.
Location is collected and transmitted only Sunday to Thursday, between 07:00 and 19:00 Israel time. Overnight, and all day on Friday and Saturday, the App transmits no location at all — even while you are signed in and even mid-mission — and the server independently discards any location received outside that window without storing it. Collection also stops entirely when you sign out.
We keep no location history. The database stores exactly one location per driver — the most recent one — overwritten on every update. No movement trail is built or retained.
We do not share personal information for marketing purposes and we do not sell it.
Under Israel's Protection of Privacy Law, 5741-1981 (including Amendment 13), and under the GDPR where it applies, you may access the information we hold about you, request correction, request deletion subject to statutory retention duties, and object to certain processing.
Account deletion: accounts are created and managed by a Shilog administrator and cannot be created or deleted from within the App. To request deletion of your account and the personal data associated with it, contact info@shilog.co.il. We respond within 30 days. Information we are required to retain by law or for business records (signed transportation forms, activity log) is kept until the end of its retention period and stored separately from the active account.
All traffic between the App and the server is encrypted with TLS. Authentication uses Auth0 with signed (RS256) access tokens and immediate session revocation. Access is restricted by role: a driver sees only the missions assigned to them, and never sees pricing data. Internal access is limited to Shilog staff who need it for their role.
The App is for adult employees only and is not directed to anyone under 18.
We may update this policy. A material change — in particular any change to the scope of location collection — will be surfaced in the App before it takes effect. The last-updated date appears at the top.
SILOG HANDLING & LOGISTICS LTD · company no. 51-3821157 · Hahortim 8, Holon, Israel · info@shilog.co.il · +972 3-527-7777